Ring of Fire: The Music of Johnny Cash, 2014

Rep Theatre FAQ

What is the dress code?

There is not a standard dress code at The Rep. For all performances, attire should be comfortable and appropriate for the occasion. The theatre is air-conditioned during the summer months.

How do I get to The Rep, and where can I park?

Getting to The Rep is easy and very accessible – just right off of highway 44. There are currently four lots available for patron parking at The Rep. Learn more about directions to The Rep and parking.

Are shows appropriate for children?

Due to subject matter, not all performances are suitable for young children. Some shows contain mature content, language or themes. Please carefully consider whether a performance is appropriate by visiting the individual show pages and reviewing age recommendations.. As a general rule, no child under the age of five should attend Mainstage or Studio Theatre performances.

All patrons, regardless of age, entering the theatre must have a valid ticket (no babes in arms). If audience members, including children, are disruptive during a performance, house staff will ask them to exit the theatre.

If you have additional questions about whether a given production would be suitable for young members of your family, please call the Box Office at 314-968-4925.

What if I’m late to the performance?

To ensure the enjoyment of our audience, any patron who arrives after the curtain time may be held until a designated time to be seated. So as not to distract other patrons and the performers on stage, they will be seated in the back of the orchestra and are welcome to take their ticketed seats at intermission.

Will food and beverages be available for purchase?

You can now order a tasty selection of sandwiches, salads, wraps and snacks onsite, with no preorders necessary. For more substantial meal offerings, you can still order online ahead of time through our Café partners at Llywelyn's Catering

You'll also be able to enjoy Café dishes in our new, airier lobby seating arrangement.

To review the menu and place a pre-order click here.

PLEASE NOTE: Only drinks with lids are allowed in the theatre. No food, please.

Can I smoke at The Rep?

As of August 2018, Webster University has designated its campus as tobacco- and smoke-free. Webster made this policy decision due to the well-documented health and environmental risks posed by the direct use of tobacco products and of secondhand smoke.

Webster's Tobacco-Free and Smoke-Free initiative prohibits the use of tobacco (including smokeless, oral and nasal tobacco), as well as vapor and electronic cigarettes, on any area of its campus. The policy applies to all students, staff and visitors to Webster’s campus – including Rep patrons, whether they are inside or outside of our theatre.

If you use tobacco products, please keep this in mind when visiting The Rep. We want to ensure that you enjoy your visit to our theatre while also respecting the policies of our hosts at Webster.

For more information on the policy, visit webster.edu/wellness.

Is there a coat check?

A coat check is available for patrons at The Rep and is located to the right of the Box Office at the Patron Services desk in the Loretto-Hilton Center.

May I take photos or video during the performance?

The use of cameras and/or recording devices in the theatre is strictly prohibited by Actors’ Equity Association. Unauthorized cameras or recording devices will be confiscated by the management

Can I buy a gift certificate to The Rep?

Gift Cards to The Rep may be purchased here or by calling the Box Office at 314-968-4925

Can I get a refund or exchange a Rep ticket after purchasing?

There are no refunds or exchanges offered on Rep ticket purchases.

Can I join The Rep's email list?

Join our email list by siging up here to receive excluseive updates and offers from The Rep!

How can I become a subscriber at The Rep?

Subscribers at The Rep get great prices, great seats, easy ticket exchanges, a free newsletter and even free parking! To become a subscriber, call our Box Office at (314) 968-4925, or learn more by checking out our subscriber page.

What if I have more questions?

For questions regarding tickets, please contact our Box Office at (314) 968-4925.

For other questions, we’re happy to assist in any way we can. Visit our Staff Contact Page to find the right person for your inquiry.