Frequently Asked Questions
You've got questions, and we've got answers! Check out the information below.
What is the dress code?
There is not a standard dress code at The Rep. For all performances, attire should be comfortable and appropriate for the occasion. The theatre is air conditioned during the summer months.
How do I get to The Rep and where can I park?
Getting to The Rep is easy and very accessible - just right off of highway 44. There are currently four lots available for patron parking at The Rep. Click here to learn more about directions to The Rep and parking.
Are children allowed?
Due to subject matter, not all performances are suitable for young children. As a general rule, no child under the age of five should attend Mainstage or Studio Theatre performances. Babes in arms are never allowed. If you have a question about whether a given production would be suitable for young members of your family, please call the Box Office at (314) 968-4925 for more information. Basic age-appropriateness guidelines are available on the page for each production in the season.
What if there is inclement weather?
The Rep maintains a firm policy of not canceling performances due to bad weather. For this reason, we urge all ticket holders to make every effort to attend. There are no ticket refunds. Should travel be impossible for you at performance time, please call the Box Office at (314) 968-4925 the next day and we will make every effort to arrange another time for you to see that particular production. There is no guarantee, however, that seats for an alternate performance will be available.
What if I'm late to the performance?
All performances begin promptly at the advertised curtain time. To ensure the enjoyment of the majority of our patrons, and in deference to the performers, latecomers will be seated at an appropriate pause in the performance at the discretion of the House Manager.
Will food and beverages be available for purchase?
The Rep and With Love Catering and Confections have teamed up to bring you Café at The Rep, the place for a light pre-show dinner of house-made salads, sandwiches, wraps and soups or tempting desserts. Click here to learn more about Café at The Rep and nearby restaurants in the Webster area.
Is there a coat check?
A coat check is available for patrons at The Rep and is located to the right of the Box Office at the Patron Services desk in the Loretto-Hilton Center.
May I take photos or video during the performance?
The use of cameras and/or recording devices in the theatre is strictly prohibited by Actors' Equity Association. Unauthorized cameras or recording devices will be confiscated by the management.
Can I buy a gift certificate to The Rep?
Gift Certificates to The Rep may be purchased through the Box Office by calling (314) 968-4925, or by visiting the Box Office in the Loretto-Hilton Center at 130 Edgar Road, Webster Groves, MO 63119.
How can I become a subscriber at The Rep?
Subscribers at The Rep get great prices, great seats, easy ticket exchanges, a free newsletter and even free parking! To become a subscriber, call our Box Office at (314) 968-4925, or learn more by checking out our subscriber page.
What happened to the Off-Ramp Series?
The Off-Ramp series was widely popular and well-loved but was not self-sustaining enough to run another season. There are plans to bring Off-Ramp back, it's just a matter of time!
What if I have more questions?
For questions regarding purchasing tickets, please contact our Box Office at (314) 968-4925 or to purchase tickets, visit the Box Office's web page.
For questions pertaining to theater house policies click here.
For questions about visiting The Rep click here.